Email support
Send your question to support@beacone.dev. You do not need to create another account or use a public issue tracker.
Quick checks
No GitHub notifications arrive
Confirm that GitHub is connected, the App is installed on the repository, and the event’s reason is enabled in Rules. Organisation permission changes may need approval from an owner.
Slack is connected but quiet
Open Account settings and make sure Slack is connected and selected as your delivery destination. Messages arrive in your private App Home Messages conversation, not in a channel.
Telegram stopped delivering
Check that Telegram is still connected and selected, and that the bot has not been blocked. If needed, connect it again from Account settings.
CI failures are missing
CI notifications need GitHub Actions: Read permission, the CI-failure rule enabled, and the relevant repository included by your CI repository setting.
Account and privacy requests
You can disconnect services or permanently delete your account from Account settings. For access, correction, export, waitlist removal, or another privacy request, email support@beacone.dev. See the privacy policy for details about stored data and retention.